Do you have any official training on the Mōvi?
Our official North American training partner is AbelCine. AbelCine provides a workshop on the Mōvi. Here is a link to check their schedule of workshops.
Still need help? Get in touch with our support team.
Contact UsMimic Beta Controller
- Can I extend the radio range of the Mimic Beta?
- How do you power the Mimic Beta?
- Is the Mimic Beta compatible with all models of Mōvi?
- Is there Majestic Mode option with the Mimic Beta?
- What is the range of the Mimic Beta?
- When do I need to calibrate the compass for the Mimic Beta?
- Why isn’t the pan responding on my Mōvi while using the Mimic Beta?
- How do I configure my Mōvi to work with the Mimic Beta?
- How do I install the Freefly Receiver that came with my Mimic Beta?
- How do I power my Mimic Beta?
- How do I bind the Mimic to an FRX Receiver?
- How do I realign the Mimic Beta and the Mōvi after pan drift?
- How to reorient the Mimic Beta with the Mōvi with the Pan Freeze button.
- What are the Mimic Modes?
- What does the Mimic Beta package include?
Wedge FIZ Controller
- Does the Wedge come with lens control motors? What motors will it work with?
- How do I power my Wedge unit?
- What additional accessories do I need to make the Wedge work?
- What are the pin-outs of the connectors on the Wedge?
- How do I update the firmware on my Wedge?
- Why is the Mōvi Controller telling me, “Freefly FIZ Wedge Not Connected”?
Product Specs and Compatability
- How do I clean my Mōvi?
- How is the weight capacity for the Mōvi calculated?
- Is dual operator mode available on all Mōvi models?
- What are the Mōvi specs for each model?
- What camera and lens combinations are compatible with the Mōvi?
- What is the max gimbal payload for the Mōvi?
- What is the size of the Mōvi camera cage for each model?
- What is this small 5-pin cable that came with my Mōvi?
- Will FRX Pro work with M-Series Mōvi?
Functionality & Troubleshooting
- Can I mount a Mōvi to a Jib or tripod?
- Can I power my Mōvi with something besides LiPo batteries?
- Can I split the Power from a Mōvi battery?
- Can the Mōvi be mounted to a Steadicam?
- Can the Mōvi be used on a multi-rotor other than the Alta or CineStar?
- Do I have the latest firmware on my Mōvi?
- Do you have any official training on the Mōvi?
- How compact can the Mōvi system be for shipping purposes?
- How do I calibrate the compass on M-Series Mōvi (M5/M10/M15)?
- How do I install the Maxtenna on my M5?
- How do I mount my camera on the Mōvi M10?
- How do I use my jumper cable to recover my M-Series Mōvi?
- How do you configure the Mōvi?
- Is it difficult to balance the camera on the Mōvi?
- The tilt axis on my M-Series Mōvi (M5/M10/M15) is limp, but the other motors work.
- What are the recommended environmental operating temperatures?
- Why is my M-Series Mōvi (M5/M10/M15) drifting in the pan axis?
- How do I connect my M-Series Freefly battery to the charger?
- Should I update the firmware on my Mōvi Controller?
- What do the lights on the M5/M10/M15 charger mean?
- How do I install batteries on the M15?
- How do I install batteries on the M5?
- How do I know how much charge my M-Series Freefly battery has?
- How long should the Mōvi M-Series batteries run on set?
- How do I install batteries on the M10?
- What are general good practices while using Freefly M-Series LiPo batteries?
- How do I rebind the Spektrum DX7s/DX8 transmitter to the M5/M10/M15?
- What are the recommended M-Series LiPo battery storage voltages?
- Where do I plug in the satellite receiver for my Spektrum transmitter?
- What is the correct mapping for my Futaba or Spektrum controller for M-Series Gimbals?
- I don’t see DSMX 2048 listed under Radio Types in the M-Series App.
- How do I load the Mōvi preset onto my DX7s/DX8?
App
- After trying to update my Mōvi firmware, it will not turn on.
- How can I save my settings to use later on the Mōvi 2.0 app?
- How do I connect to my WiFi enabled Mōvi?
- I am getting low stiffness values for Pan, Roll, and/or Tilt, what can I do?
- What do I need to know about the iOS App for M5/M10/M15?
- What is the difference between save settings and write settings in the app?
- Where can I download the latest version of the App?
- Why am I getting a Comms Revision Error?
- Why doesn’t the Mōvi remember my settings when I turn it back on?
- Why don’t I have GPS Lock ?