« Knowledge Base | M-Series Mōvi (M5, M10, and M15) Support | Functionality & Troubleshooting

What are the recommended environmental operating temperatures?

We recommend an operating temperature range of -10C to 40C. Please be advised that operating outside of this temperature range will reduce operating time.

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Product Specs and Compatability

Can I rent the Mōvi from Freefly directly?
Can my Mōvi be used on a multirotor system?
Does the Mōvi come with an accessory mount?
How do I clean my Mōvi?
How is the weight capacity for the Mōvi calculated?
Is dual operator mode available on all Mōvi models?
What are the Mōvi specs for each model?
What camera and lens combinations are compatible with the Mōvi?
What is the max gimbal payload for the Mōvi?
What is the size of the Mōvi camera cage for each model?
What is this small 5-pin cable that came with my Mōvi?
What ships with the Mōvi?
Will the Aero Landing gear work with my Mōvi?
Will FRX Pro work with M-Series Mōvi?

Can I mount a Mōvi to a Jib or tripod?
Can I power my Mōvi with something besides LiPo batteries?
Can I split the Power from a Mōvi battery?
Can the Mōvi be mounted to a Steadicam?
Can the Mōvi be used on a multi-rotor other than the Alta or CineStar?
Do I have the latest firmware on my Mōvi?
Do you have any official training on the Mōvi?
How compact can the Mōvi system be for shipping purposes?
How do I calibrate the compass on M-Series Mōvi (M5/M10/M15)?
How do I install the Maxtenna on my M5?
How do I mount my camera on the Mōvi M10?
How do I use my jumper cable to recover my M-Series Mōvi?
How do you configure the Mōvi?
Is it difficult to balance the camera on the Mōvi?
The tilt axis on my M-Series Mōvi (M5/M10/M15) is limp, but the other motors work.
What are the recommended environmental operating temperatures?
Why is my M-Series Mōvi (M5/M10/M15) drifting in the pan axis?
How do I connect my M-Series Freefly battery to the charger?
Should I update the firmware on my Mōvi Controller?
What do the lights on the M5/M10/M15 charger mean?
How do I install batteries on the M15?
How do I install batteries on the M5?
How do I know how much charge my M-Series Freefly battery has?
How long should the Mōvi M-Series batteries run on set?
How do I install batteries on the M10?
What are general good practices while using Freefly M-Series LiPo batteries?
What are the recommended M-Series LiPo battery storage voltages?

After trying to update my Mōvi firmware, it will not turn on.
How can I save my settings to use later on the Mōvi 2.0 app?
How do I connect to my WiFi enabled Mōvi?
I am getting low stiffness values for Pan, Roll, and/or Tilt, what can I do?
What do I need to know about the iOS App for M5/M10/M15?
What is the difference between save settings and write settings in the app?
Where can I download the latest version of the App?
Why am I getting a Comms Revision Error?
Why doesn’t the Mōvi remember my settings when I turn it back on?
Why don’t I have GPS Lock ?

What are the recommended environmental operating temperatures?

Product Specs and Compatability

Functionality & Troubleshooting

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