The Freefly shipping department operates Monday through Friday 9am-5pm PST.
In-stock orders received before 9am Monday through Friday ship same day.
In-stock orders received after 9am ship on the next operating day.
All orders must be paid in full prior to shipment.
Only complete orders are shipped. Orders containing out of stock items will be held until all items can be fulfilled.
The Freefly shipping department is closed for the following federal holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Rarely, the Freefly shipping department may close due to inclement weather. In this case, information about delayed shipping will be posted to our online store.
Duties and taxes are the responsibility of the receiver and are not collected by Freefly.
Rental orders require signed credit card authorization for value of the equivalent retail product before shipment. The authorized credit card and billing credit card must match.