- The Freefly shipping department operates Monday through Friday 9am-5pm PST.
- In-stock orders received before 9am Monday through Friday ship same day.
- In-stock orders received after 9am ship on the next operating day.
- All orders must be paid in full prior to shipment.
- Only complete orders are shipped. Orders containing out of stock items will be held until all items can be fulfilled.
- The Freefly shipping department is closed for the following federal holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- Rarely, the Freefly shipping department may close due to inclement weather. In this case, information about delayed shipping will be posted to our online store.
- Rental orders require signed credit card authorization for value of the equivalent retail product before shipment. The authorized credit card and billing credit card must match.
- Duties and taxes are the responsibility of the receiver and are not collected by Freefly.