Legal

• The Freefly shipping department operates Monday through Friday 9am-5pm PST.
• In-stock orders received before 9am Monday through Friday ship same day, unless otherwise noted on the product page.
• In-stock orders received after 9am ship on the next operating day.
• All orders must be paid in full prior to shipment.
• Only complete orders are shipped. Orders containing out of stock items will be held until all items can be fulfilled.
• The Freefly shipping department is closed for the following federal holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
• Rarely, the Freefly shipping department may close due to inclement weather. In this case, information about delayed shipping will be posted to our online store.
• Rental orders require signed credit card authorization for value of the equivalent retail product before shipment. The authorized credit card and billing credit card must match.

International Shipping

• Duties and taxes are the responsibility of the receiver and are not collected by Freefly.