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Firmware update / Connection issues on Android?

Your phone uses a lightweight version of Bluetooth called BTLE to talk to Movi. Bluetooth (Low Energy) connections are managed by the Bluetooth and Location settings. To ensure that you are able to connect to Movi and preform Firmware updates make sure you have Bluetooth on, and your location settings set to ‘High accuracy’ or ‘Battery saving’ in your phone’s settings.

Other Notes

• You can only connect to Movi through apps like the Movi App

• Movi can be used with a phone while in Airplane Mode. Just turn on Airplane Mode, then re-enable Bluetooth

Still need help? Get in touch with our support team.

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