« Knowledge Base | Alta X Support
Alta X Support
We designed Alta X from the ground up to capitalize on the benefits of large, efficient props while maintaining the crisp control and unmatched precision the Alta line is known for.
Resources
Sign up for Service Bulletins
Service and Critical System Notifications
Alta X Charger Manual
EV-Peak U4
Alta X Flight Pack Safety Manual
Tattu / Gensace 12S 16Ah
Alta X Flight Pack Maintenance Guide
Tattu / Gensace 12S 16Ah
Alta X Brochure
NDAA Compliance
Alta X (Black Cube - Standard)
NDAA Compliance
Alta X (Blue Cube)
NDAA Compliance
Alta X DIU Blue
Knowledge Base Articles
Specs and Compatibility
- Do you guys provide engineering support to help us integrate X or Y?
- What kind of motors does Alta X use?
- Is there a Synapse version of Alta X?
- What is the maximum lift capacity of Alta X?
- What is “ActiveBlade?”
- What kind of batteries does Alta X run on?
- How big is the case?
- What flight controller does Alta X use?
- Can I use third party propellers on the Alta X?
- Does Alta X integrate with any of my favorite apps? (Pix4d, Drone Deploy, Precision Flight?)
- Is Alta X Compatible with DroneCode SDK?
- What FPV system does Alta X use?
- What is the range of the Alta X Ground Station radio module?
- Where can I find more data on the long range telemetry radio?
- Are we able to customize the code on the Pixhawk?
- Which vibration isolators should I use with my payload on Alta X?
- Can I use 6S packs in series, instead of 12S packs on Alta X?
- What Mōvi Landing Gear should I use with Alta?
- What is the mounting hole pattern on the Cargo Landing Gear?
- Does my Alta come with a ground station computer/tablet?
Functionality
- Do you guys offer a comprehensive mapping package?
- Does my Alta come with a ground station computer/tablet?
- How does the flight handling characteristics compare to the feel of the Synapse?
- What software do I need to program waypoints?
- Can I fly with the camera payload on top?
- Is there a Futaba 14SG Configuration File available for my Alta?
- How do I sign up for updates about my gear?
- How can I get critical updates about Freefly products?
- My Alta X 12S Flight Packs are not charging. Can they be recovered?
Software
Alta X Firmware
For Alta X with Black Cube (NDAA only)
Alta X (DIU Blue Package)
For Alta X with Blue Firmware and UXV Navtab
Alta X (Blue Cube) Firmware
For Alta X with Blue Firmware
Ground Control App
Freefly custom version of the QGroundControl App for Alta X (v1.3.8)
Parameters Files (legacy)
Service Bulletin SB006 Files
Posted
Service Bulletins
- SB001 Alta X – Motor 1 start failure (1/17/20)(Obsolete)
- SB002 Alta X – Intermittent Motor Start Failure – Update (2/17/20)
- SB003 Alta X – Motor Stall on Fast Vertical Descent (7/10/20)
- SB004 Alta X – Boom Strut quality check (7/10/20)
- SB005 Alta X – Improper Mission Throttle Command (11/05/21)
- SB006 Alta X – Out of RAM
- SB007 Alta X – GPS Dropouts
- SB008 Alta X – Update RTK GPS Firmware